77md's Privacy Policy

This Privacy Policy ("Policy") is issued by the 77md platform ("Platform", "we", "our") and applies to the website at https://77md.lat and its related services. This Policy describes how we collect your personal information when you use our platform, the purposes for which we use it, how we store it, and the circumstances under which we may share it with third parties.

By using our services, you are considered to have agreed to the terms set out in this Policy. If you disagree with any part of this Policy, please refrain from using our platform.

77md provides services exclusively to individuals aged 21 and above. We do not knowingly collect information from minors. If we become aware that information from a minor has been collected, we will delete it immediately.

At various stages of our relationship with you, 77md may collect the following types of information:

2.1 Registration & Account Information

When you create an account on our platform, we collect:

• Full name and date of birth (for age verification)
• Email address and mobile number
• Password (stored in encrypted form)
• Country and residence information
• Identity document details (where verification is required)

2.2 Transaction & Financial Information

During deposits and withdrawals, we collect:

• Payment method details — bKash, Nagad, Rocket, Upay or bank transfer information
• Transaction amount and time
• Transaction reference number
• Account balance history

2.3 Usage Information

Information automatically collected while you use the platform:

• IP address and device type
• Browser and operating system
• Login time and session information
• Game history and betting activity
• Preferred game categories and usage patterns

2.4 Cookies & Tracking

Our website uses cookies and similar technologies. These improve your browsing experience, remember your login state, and ensure platform functionality. You can disable cookies through your browser settings, though this may limit certain features.

77md uses collected information for the following legitimate purposes:

• Account Management: To create, maintain, and secure your account.
• Service Delivery: To process gaming, betting, and financial transactions.
• Identity Verification: To comply with Anti-Money Laundering (AML) and age verification requirements.
• Customer Support: To resolve your issues and respond to your inquiries.
• Security & Fraud Prevention: To detect and prevent fraudulent activity.
• Responsible Gaming: To monitor your gaming habits and provide support when needed.
• Service Improvement: To continuously improve our platform and user experience.
• Communication: To send important updates, transaction confirmations, and relevant information.

77md may share your information with third parties in specific circumstances:

4.1 Service Provider Partners

Information may be shared as necessary with third-party service providers used for payment processing, technical infrastructure, and customer support. These partners are required to comply with our privacy standards.

4.2 Legal Obligations

Information may be shared as required to comply with court orders, lawful requests from law enforcement agencies, or directions from regulatory authorities.

4.3 Fraud Prevention

Information may be shared with relevant authorities to prevent money laundering, fraud, or other illegal activity.

4.4 Business Transfers

In the event of a company merger, acquisition, or asset transfer, your information may be transferred to the new owner, subject to the same standards set out in this Policy.

77md has implemented industry-standard technical and administrative measures to protect your information:

• SSL/TLS Encryption: All communication between your browser and our servers is encrypted.
• Database Encryption: Collected personal information is stored in encrypted databases.
• Access Controls: Only authorized personnel can access your information, and they are bound by strict confidentiality agreements.
• Regular Security Audits: The security of our systems is regularly tested.
• Two-Factor Authentication: An additional verification layer to protect your account.
• Firewall & Intrusion Detection: Modern technology used to prevent unauthorized access.

While we maintain the highest security measures, transmitting information over the internet is not entirely risk-free. If you believe the security of your account has been compromised, contact us immediately at [email protected].

We retain your information only for as long as it is necessary:

• Information for active accounts is retained for the entire duration of account management.
• Upon account closure, financial transaction records are retained for the period required by legal obligations.
• Customer service conversations are retained for a reasonable period following resolution of the issue.
• Cookie data is automatically deleted after its set expiry period.

Once legal obligations have been fulfilled, information is securely deleted or anonymized.

As a 77md user, you have the following rights over your own information:

7.1 Right of Access

You have the right to know what information we hold about you and to receive a copy of that information.

7.2 Right to Rectification

If your information is inaccurate or incomplete, you may request a correction. Most information can also be updated directly from your account settings.

7.3 Right to Erasure

In certain circumstances you may request that your information be deleted. However, information required to fulfill legal obligations may not be possible to delete.

7.4 Right to Restrict Processing

In certain circumstances you may request that the processing of your information be restricted.

7.5 Right to Object

You may object to marketing communications at any time and we will honor that request.

The 77md platform may include content from third-party game providers such as Pragmatic Play, Evolution Gaming, PG Soft, JILI, Spribe, and others. These providers have their own privacy policies and your activity on their platforms is governed by those policies.

Our payment partners — bKash, Nagad, Rocket, Upay, and banks — follow their own security and privacy standards. During transactions, these platforms process information according to their own policies.

77md is not responsible for data processing on third-party platforms; however, we only work with trusted partners.

77md's services are intended exclusively for individuals aged 21 and above. We do not knowingly collect information from any minor.

Age verification is mandatory during the registration process. If a parent or guardian believes their minor child has created an account on our platform, please contact [email protected] immediately. We will promptly close that account and delete the associated information.

We may update this Privacy Policy from time to time to keep pace with changes to our services or legal requirements. For any significant changes, we will:

• Post a notice on our website.
• Send a notification to your registered email or mobile number.
• Display the date of the latest update at the top of the page.

Continued use of the platform after an updated policy has been published will be considered as your acceptance of the new policy. We recommend that you review this page regularly.

This Privacy Policy and any disputes related to it will be governed in accordance with applicable international data protection standards. We are committed to the highest standards in protecting your personal information.

Protecting user data is a core foundation of 77md as a fair-play and trustworthy platform. We believe that transparency and reliability are the basis of a long-term relationship.